(May 2, 2016 – New York, NY) CompCiti Business Solutions, Inc., New York City’s IT, Networking, and Cloud Solutions provider, today announced that it has added VoIP (Voice over Internet Protocol) phone system installation to its long list of IT services. Sam Vohra, co-founder and Vice President of CompCiti, said that the company started VoIP installations about a year ago for some of its current clients. CompCiti is now ready to roll out the service to the general public.
“Our clients have found incredible cost savings with their new VoIP phone systems, which is exactly what they expected,” Vohra said. “But what they didn’t expect was the flexibility compared to traditional phone systems.” VoIP systems incorporate mobile phones more easily than traditional phone systems, allow videoconferencing and instant messaging, and can easily integrate into CMS systems such as Salesforce for a more streamlined approach to customer management.
CompCiti has partnered with Sunnyvale, CA VoIP provider ShoreTel, a leading provider of “brilliantly simple” VoIP and unified communications (UC) solutions. Unified is important because it means lower overall cost and easier integration, especially for mobile phones.
“Except for some of its advanced features such as videoconferencing, there’s nothing new to learn with ShoreTel’s VoIP system. You just pick up the phone and it works,” Vohra said. ShoreTel’s system also makes it much easier for workplaces with BYOD (bring your own device) environments to connect everyone, whether they are in the same office, across the country, or around the world.
Of course, the key to a successful changeover to a VoIP system is planning and experience with IT and networking systems. CompCiti, which has been providing network services to Manhattan since 1996, does a full assessment of the client’s IT infrastructure to ensure smooth integration.
“Our clients need to have zero downtime – they can’t wait a week for a new phone system. CompCiti takes the time to plan every step for a smoother transition. We’ll even roll out the new system in increments if need be to ensure seamless service,” Vohra said.
Find out more about VoIP at: CompCiti.com/voip
CompCiti Business Solutions Inc. provides clients what few other IT companies in New York can: expertise and insights developed since business networking began. CompCiti creates and maintains high-quality network, IT, and Cloud systems to ensure reliability and efficiency – all delivered with unsurpassed customer service. CompCiti now offers VoIP installation for inexpensive phone solutions. CompCiti is a Microsoft Silver Certified Partner. Installations, maintenance, and 24/7 emergency service since 1996. We’re Working When You Are.